Shipping policy

Handling time Will usually ship within 5 business days of receiving cleared payment.
Shipping is available from Monday to Friday.
Weekends are not available because freight (shipping) companies are closed.

Weight calculation
Shipping costs are determined by the total of the product and the shipping box.

1gー500g = (Small)
501gー1000g = (Standard)
1001gー3000g = (Large)
3001gー5000g = (Huge)

Shipping fee calculation

Zone 1: China, Hong Kong Special Administrative Region of the People's Republic of China, Taiwan, South Korea
small = ¥2,250, Standard = ¥3,000, Large = ¥5,200, Huge = ¥7,200 (JPY)

Zone 2: Malaysia, Singapore, United Arab Emirates, Indonesia, Thailand, Philippines, Vietnam, India
Small = ¥2,700, Standard = ¥3,950, Large = ¥6,550, Huge = ¥8,950 (JPY)

Zone 3: Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, New Zealand, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom, Mexico
Small = ¥3,950, Standard = ¥5,200, Large = ¥8,550, Huge = ¥13,800 (JPY)
//NOTE//
Effective July 1, 2026, the duty-free threshold for shipments to the EU valued at less than 150 euros has been abolished. As a result, a 3-euro customs duty and a customs handling fee (Small Parcel Tax) will now be imposed for each HS code (commodity classification code).
Please note that since the current EMS shipping option is limited to DDU (Delivered Duty Unpaid), customs duty rates vary depending on the destination country, and any applicable duties must be paid separately by the customer upon receipt of the package.
Notice : Regarding the Abolition of the EU’s Duty-Free Threshold for Shipments Under 150 Euros

Zone 4: United States
Small = ¥4,700, Standard = ¥6,100, Large = ¥9,900, Huge = ¥15,900 (JPY)
//NOTE//
Spitz Official Global Online Store uses Japan Post's EMS service to ship products to the United States. In light of Japan Post's decision, we will temporarily suspend shipments to the United States starting August 26.
Notice : Temporarily suspension of shipping to the United States

Zone 5: Brazil
Small = ¥4,400, Standard = ¥5,900, Large = ¥10,400, Huge = ¥17,900 (JPY)